Order Not Received

If you haven’t checked the status of your order yet, please visit "Order History and Details" under "My Account" section after logging in.

Note that delivery time is established in working days (Monday to Friday).

You will thus have to exclude Saturdays, Sundays and public holidays from the delivery time.

If even without taking Saturdays, Sundays and public holidays into account your waiting exceeds the
announced delivery time, you can contact Veracova’s Customer Service through the “Contact Us”
section.